Basic technical services


Learning platforms and work spaces

Advice and service


The ZLL Helpdesk is a service by students for students. The team advises and supports you on the following topics, among others:

  • Zoom
  • BigBlueButton
  • VPN setup




Office hours in BigBlueButton:
Monday 8 a.m. - 9 a.m.
Wednesday 5:15 p.m. - 6:15 p.m.
Thursday 5:15 p.m. - 6:15 p.m.

Computer Centre

The Computer Centre advises and supports you with technical questions on the following topics:

  • HSB account
  • e-mail
  • WiFi
  • file exchange
  • VPN
  • personal samba directory
  • antivirus software

If you write an e-mail to the Computer Centre requesting help to remedy a technical problem, please provide the following information:

  • Your full name.
  • Student ID or application number.
  • With which service from the data centre does the problem occur?
  • Keep your explanation of the problem as simple and as precise as possible.


Computer Centre

E-Gebäude, Erdgeschoss
Campus Neustadtswall


Due to the measures taken to contain the corona pandemic, no counselling is currently taking place on site.

Questions about CampInO:

IT service in the faculties

FAQ – Frequently asked questions

HSB account

All accounts issued by the Computer Centre have access to all services of the Hochschule Bremen. The only exception are guest accounts for the WiFi.

Student accounts must be activated before use.